Help centre

Support

Need help? We're here to make sure your Clare experience is smooth, clear, and supportive.

Account support

Having trouble logging in or creating an account? You can reset your password or check your email confirmation. If you still need help, contact our support team.

Using Clare

Questions about how Clare works? Visit our How it works page or check the FAQ. If something isn't clear, we're happy to explain.

Technical issues

Experiencing glitches or payment problems? Make sure your browser is up to date and cookies are enabled. Still having trouble? Reach out to our team and we'll investigate.

Refunds & billing

Refunds are handled according to our pricing and terms of service policies. If you think you qualify for a refund or have a billing question, contact us.

Feedback & suggestions

We love hearing from you. If you have ideas to improve Clare or notice something that could be better, share it via our contact page.

A note on safety: Clare is designed to improve communication, not to replace therapists, counselors, or crisis support. For urgent situations, please seek professional help. Worldwide crisis helplines are available at findahelpline.com.