Safety

Safety Guidelines

Clare is here to help communication, not to replace professional support. Please read these guidelines to stay safe.

1. What Clare can and cannot do

Clare is a neutral AI mediator designed to help two people understand each other better. It can:

  • Facilitate structured, respectful conversation
  • Highlight misunderstandings and emotional signals
  • Provide summaries and reflections for both participants

Clare cannot:

  • Provide mental health, medical, or legal advice
  • Replace therapy, counselling, or crisis support
  • Handle situations involving severe abuse, coercion, or power imbalance

2. Signs you should seek professional support

You should pause or avoid using Clare if any of the following are present:

  • Abuse, control, or coercion in the relationship
  • Threats to personal safety or well-being
  • High emotional volatility that could escalate without support
  • Situations requiring urgent professional intervention

3. Resources and helplines

For urgent or crisis situations, seek professional help immediately. Worldwide helplines are available at findahelpline.com.

Always prioritise your safety and well-being. Clare is here to support communication, not to replace expert help.

You can report abuse, harassment, or other unsafe behaviour via our contact form.

4. Using Clare responsibly

  • Participate honestly and respectfully in all sessions
  • Stop the process if you feel unsafe or uncomfortable
  • Follow up with offline professional support if needed
  • Encourage your conversation partner to engage safely and respectfully
A note on safety: Clare is designed to improve communication, not to replace therapists, counselors, or crisis support. For urgent situations, please seek professional help. Worldwide crisis helplines are available at findahelpline.com.

Have questions about using Clare safely? Visit our support page.